Technology is a major driver of efficiency in the business. It enables businesses to perform speedy transactions and improves the decision making process. Additionally, it allows the business to track the activities of the workers and those of the customers on real-time basis. For instance, a Point of Sale system (POS system) can aid a business in making informed decisions. Moreover, it can increase the managers’ knowledge concerning the business leading to improved visibility. Although technology may lead to negative outcomes such as the loss of jobs, it may promote the achievement of various benefits which include reduced operational costs and flexibility.
Advantages and Disadvantages of POS systems
As indicated in the case study, the business attained benefits which include increased business visibility. In addition, it was able to reduce the cost of operations. The other advantages included the reduction in total time taken to process papers. Initially, theRead more